The number of air passengers will increase greatly in the next few years and create undue demand for airports. Are the airlines and airports all over the world ready for this new target market segment? China is expected to become the largest aviation market by 2022 according to IATA. The Chinese, Indian and Indonesian markets… Continue reading A new demographic in airports, is the world ready for it?
Tag: Research
What do passengers really want?
Millennials love travelling and now it is more accessible than in the past years. According to IATA reports, it is forecasted that the number of air passengers will double over the next 20 years, creating undue demands on airports. Airports and their suppliers must be quick on their delivery towards increasing personalized customer experience. Airports… Continue reading What do passengers really want?
How to win the lounge battle?
Enter the VIP lounge as the oasis in an overcrowded airport – this is what the airport lounges will make you feel. With the increasing number of global travellers for leisure and business, airports are becoming an increasingly stressful place where the journey beings. Airlines are looking for a way to relieve the stress generated… Continue reading How to win the lounge battle?
Best PaxEx
Aviation blogger, Riaan Jacob George wrote: “From offering champagne bars and spas to concierge services and VIP sections, airport lounges are no longer mofussil spaces where weary passengers rest for a few hours, but instead, are glitzy entertainment centres that reinforce an airline’s brand identity.” According to IATA, by 2035, 7.2 billion passengers will be… Continue reading Best PaxEx