IEG releases new lounge shower solution

IEG is introducing the new in-lounge shower app. This solution will add full control to the VIP lounge and reduces waiting time for an easier passenger experience.

Shower App is a multi-platform staff-facing application. It is designed to help manage your shower space within the lounge, especially during peak hours.

It is a fully touch-based application, available on Android, iPad/iPhone and windows pc.

When developing solutions, IEG looks to solve common business problems. We noticed lounge showers experience the following sources of frustration, which inspired the shower App.

  • Long inefficient lineups
  • Lost keys or NFC cards
  • Mistakes in queueing and shower assignment
  • Confusion in both staff-passenger communication and staff-staff communication
  • Certain showers not being used, even during peak hours
  • Lack of statistics

Shower App will suit your business needs for the following reasons:

  1. Increases your operational efficiency
  2. Provides valuable statistics and reporting
  3. Reduces your long-term costs

Shower App achieves this by:

  • Reducing lineups and queues for showers
  • Providing a streamlined user experience for agents
  • Giving a sense of organization to passengers
  • Enhancing communication between front-desk agents and cleaning/ maintenance staff
  • Reducing turnaround time for cleaning
  • Ridding confusion with physical keys
  • By easily assigning passengers to showers based on last-hour AIMS entries
  • Managing passengers in the queue, including the ability to delete or change the priority
  • Allowing the user to set the shower to 1 of 6 showers “States”
  • Giving you a virtual overview of your shower space, including the status of every passenger using it

Promotes efficiency by integrating with the latest Smart (IoT) technology

Quickly assign a randomized pin-code to a passenger – for each shower

The shower App improves lounge operations and benefits your business by:

  1. Increasing your operational efficiency

2. Providing valuable statistics and reporting

3. Reducing your long-term costs

As explained, this is achieved through the use of IoT technology, intuitive UI, improved staff communication, and accurate statistics for operational planning.

By Cezara Olteanu

Cezara Olteanu is a Marketing Coordinator in Montreal, Canada. After her studies at Concordia University in Marketing, she joined Information Engineering Group (IEG), an IT company that works with airports and airlines. She loves travelling and visiting her hometown in Fagaras, Romania where she was born. When she isn’t working, she enjoys baking, dancing and creating creative content for her social media.

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