Streamlined Airport Lounge Experience with DragonPass

IEG is announcing an exclusive common platform with DragonPass. An entry into AIMS Lounge management app gets recognized automatically. AIMS is integrated with online bookings and reservations; includes the ability to manage when passengers are accepted into the lounge or not.

What do you get for your VIP Lounge?

–      Streamline process to facilitate customer registration

–      Free up the staff time to focus on the customer experience

With individual transactions, the lounge staff had double the work and double the effort. Now with DragonPass, it’s a one-stop-shop to validate 3rd party customers, simple and easy.

The ancillary module, allowing agents to process a paid walk-up in a 1-step process without switching applications, also provides suggested-selling to rejected passengers. IEG’s ancillary module also manages products and services offered by the lounge.

Flight information system integration, allowing agents to see the flight status of each passenger upon scanning the boarding pass. Flight information is also used to provide real occupancy levels and forecasting based on time of departure and data analytics.

Learn how we can help your Lounge Business reboot using this streamlined solution.

Flexible Lounge Solution for your business!

We look forward to extending to other service providers and making an announcement on this in the future. If you wish to get more info on this new solution contact us today.

By Cezara Olteanu

Cezara Olteanu is a Marketing Coordinator in Montreal, Canada. After her studies at Concordia University in Marketing, she joined Information Engineering Group (IEG), an IT company that works with airports and airlines. She loves travelling and visiting her hometown in Fagaras, Romania where she was born. When she isn’t working, she enjoys baking, dancing and creating creative content for her social media.