IEG and Tascent partner to accelerate seamless travel experience

Information Engineering Group Inc (IEG), a trusted loyalty and lounge solution provider to airlines, airports, and aviation organizations, and Tascent Inc., the industry leader in intuitive biometrics, have entered into a partnership to deliver a touchless, streamlined experience for IEG’s airport lounge customers.

Air travellers are increasingly returning to flying, bringing with them a set of COVID-related safety concerns. In exchange for their business in this challenging era, these travellers expect easy-to-use identification systems that reduce prolonged close interactions. They demand safety, physical separation, and speed, and look to the travel industry to deliver on these priorities.

In response, Tascent and IEG are combining their industry expertise, innovative mindsets, and specialist technological capabilities to deliver safe, smooth, and convenient access to lounges for airline customers. Travelers can enroll via their mobile devices prior to departure, and be automatically recognized upon arrival at the lounge – making the airport lounge once again a safe haven for the traveler.

The IEG-Tascent solution uses Tascent’s InSight Face devices for face recognition and traveler messaging, coupled with the biometric identity management services of Tascent Enterprise Suite. These are integrated with IEG’s superior Airport Lounge Access capabilities and end-customer systems to provide a seamless, opt-in solution that minimizes close physical contact while maximizing customer service and respecting traveler’s privacy and health concerns.

In today’s COVID era and beyond, IEG and Tascent believe that secure, contactless biometric technologies have become a critical safety tool for the aviation industry. The solution also allows for greater engagement of travelers with service providers through outstanding customer experiences. Launching today, the IEG-Tascent Touchless Airport Lounge is available for immediate implementation.

About IEG

Information Engineering Group (IEG) is a leading North American provider of customer Loyalty and Lounge Solution for airports and airlines worldwide.  The company’s secure, user-friendly platform is used at over 295 airport locations around the world with name-brand companies, including the Lufthansa Group, Air Canada, United, Finnair, Star Alliance, Luxair, Virgin Australia, Etihad, and several airports service providers.

IEG systems are designed and developed in house where we oversee the smallest details of the project. From the early 1990s IEG has been developing complete solutions for the hospitality and road safety industry. At the core of our mission is the belief that the very best of business technology and software solutions are built in partnership with both users and clients.

To find out how better insight into your lounge operations can help drive down your cost of operations, generate new revenues while enhancing your customer experience, visit

About Tascent

Tascent harnesses the power of biometrics to enable the frictionless flow of people and transactions in a connected world. We focus on creating intuitive hardware, software, and services, providing comprehensive capabilities for tailored identity solutions. Through partnerships, we deliver the strength of trusted identity to positively impact travel, financial services, ticketing and events, workplace access, government services, and humanitarian efforts.

While many biometric companies offer products that are complex and counterintuitive, Tascent makes it easy for our partners to integrate and deploy robust, intuitive approachable, and multimodal biometric identity systems. Today, our biometric solutions serve tens of millions of people each year in some of the most challenging environments. We strive to innovate and create products that address unmet needs for critical-yet-routine identity processes, making lives simpler and easier.

Based in Silicon Valley, CA, Tascent supports customers and partners globally through our partner network.

By Cezara Olteanu

Cezara Olteanu is a Marketing Coordinator in Montreal, Canada. After her studies at Concordia University in Marketing, she joined Information Engineering Group (IEG), an IT company that works with airports and airlines. She loves travelling and visiting her hometown in Fagaras, Romania where she was born. When she isn’t working, she enjoys baking, dancing and creating creative content for her social media.