Author: Cezara Olteanu

Finnair has announced the opening of a new, beautifully designed lounge at Helsinki Airport (HEL) and is proudly collaborating with IEG on this project. This state-of-the-art lounge, equipped with e-Gates built by Gunnebo and seamlessly operated using IEG’s latest AIMS technology, represents a significant advancement in passenger experience and comfort. While Finnair opens the lounge,… Continue reading Welcome Finnair – A Stunning New Lounge in Helsinki

IEG and Virgin Australia have unveiled a kiosk lounge solution aimed at enhancing the travel experience for airport lounge users. The introduction of state-of-the-art kiosks is set to revolutionize the check-in process, offering a seamless and efficient journey for passengers. This strategic partnership leverages IEG’s advanced technology to integrate seamlessly with Virgin Australia’s operations, providing… Continue reading IEG & Virgin Australia open Kiosks for lounge users.

IEG, in collaboration with Star Alliance, introduces a cutting-edge Mobile App tailored to streamline lounge reservations for passengers at Singapore’s Changi Airport. The app aims to provide convenience, ensuring quick and hassle-free access to airport lounges.  The collaboration marks a significant milestone in enhancing the travel experience for passengers in Singapore. The app, leveraging technology… Continue reading IEG and Star Alliance Launch Lounge Reservation App at Changi Airport 

AIMS is IEG’s top-performing system that seamlessly provides exceptional service by offering top-tier amenities to your guests. Instantly notify guests at the welcome desk about boarding times and gate information, ensuring they stay informed and empowered throughout their stay. Bid farewell to bulky welcome desks and embrace a sleek, modern first-class lounge entrance with IEG’s… Continue reading Unlocking the Potential: 7 Compelling Reasons to Elevate Your Airport Lounge Experience with AIMS

In an era marked by rapid technological advancements and increasing emphasis on passenger security and convenience, the aviation industry is constantly seeking innovative ways to enhance the airport experience. One such innovation that has gained traction in recent years is the implementation of autonomous passenger biometrics in airport lounges. This cutting-edge technology promises to revolutionize… Continue reading Enhancing Airport Lounge Experience with Autonomous Passenger Biometrics

In an increasingly competitive airline industry, airlines are constantly seeking innovative ways to enhance customer experience while maximizing revenue. One powerful avenue to achieve these objectives is through the utilization of VIP airport lounges and the implementation of Front Office electronic Customer Relationship Management (eCRM) systems. By strategically leveraging these tools, airlines can transform their… Continue reading Transforming Airlines: Revenue-Generating Engines through VIP Airport Lounges and Front Office eCRM Systems

In recent years, airport lounge solutions have become an increasingly popular offering for airlines and airports around the world. In the Middle East, in particular, airlines such as Emirates and Qatar Airways have invested heavily in providing their passengers with top-notch lounge experiences. From biometrics to self-serve kiosks and gates, these lounge solutions offer a… Continue reading The Benefits of Airport Lounge Solutions in the Middle East

Europe is known for its opulent and luxurious airport lounges, and VIP travelers have a plethora of options to choose from when it comes to finding the perfect lounge to relax and unwind in. Automation has changed the way that airport lounges operate, making the experience more efficient, personalized, and enjoyable for passengers. In this… Continue reading Best European Airport Lounges in 2023

Airport lounges have traditionally been a place where travelers can relax and wait for their flights in comfort. However, with advancements in technology, airport lounges are beginning to see more automation, which can improve the overall experience for passengers. One example of automation in airport lounges is the use of kiosks for passenger processing. These… Continue reading Airport Lounge Automation Advancements

Top 5 Business Class Airport Lounges in Europe 2022 Travelling in business class has massive benefits, one of which is access to some of the world’s finest business class lounges. Instead of dreading airport delays like budget customers, travellers in first and business classes relish them! Having a Michelin-starred chef make your meals and chauffeur… Continue reading 5 Must visit Lounges in Europe in September 2022