The number of air passengers will increase greatly in the next few years and create undue demand for airports. Are the airlines and airports all over the world ready for this new target market segment? China is expected to become the largest aviation market by 2022 according to IATA. The Chinese, Indian and Indonesian markets… Continue reading A new demographic in airports, is the world ready for it?
Author: Cezara Olteanu
Cezara Olteanu is a Marketing Coordinator in Montreal, Canada. After her studies at Concordia University in Marketing, she joined Information Engineering Group (IEG), an IT company that works with airports and airlines. She loves travelling and visiting her hometown in Fagaras, Romania where she was born. When she isn’t working, she enjoys baking, dancing and creating creative content for her social media.
What do passengers really want?
Millennials love travelling and now it is more accessible than in the past years. According to IATA reports, it is forecasted that the number of air passengers will double over the next 20 years, creating undue demands on airports. Airports and their suppliers must be quick on their delivery towards increasing personalized customer experience. Airports… Continue reading What do passengers really want?
Top 10 most instagrammable lounges
Airports are getting crowded, your Instagram feed is getting boring, you need to escape it. As a traveller, you want a place of quiet and retreat, but you also wish for something more personal and special. What if you tried a new airport lounge and all of the spectacular services they offer? You will get… Continue reading Top 10 most instagrammable lounges
IEG protects your personal data
Discussion around General Data Protection Regulation (GDPR) started years ago and effective May 25, 2018, is when enforcement starts. With less than two months to go, many firms are not aware of the rules and severe penalties associated with non-compliance. Simply stated, any organization collecting, and processing data of EU citizens must be fully compliant. Irrespective… Continue reading IEG protects your personal data
How to win the lounge battle?
Enter the VIP lounge as the oasis in an overcrowded airport – this is what the airport lounges will make you feel. With the increasing number of global travellers for leisure and business, airports are becoming an increasingly stressful place where the journey beings. Airlines are looking for a way to relieve the stress generated… Continue reading How to win the lounge battle?
Best PaxEx
Aviation blogger, Riaan Jacob George wrote: “From offering champagne bars and spas to concierge services and VIP sections, airport lounges are no longer mofussil spaces where weary passengers rest for a few hours, but instead, are glitzy entertainment centres that reinforce an airline’s brand identity.” According to IATA, by 2035, 7.2 billion passengers will be… Continue reading Best PaxEx
Welcome to Manchester Airport Group
The 1903 Lounge in Manchester Airport T3 provides customers with the warmest lounge welcome I have seen in some time. The staff is meticulously attentive to their needs and constantly popping by tables to service requests. The branding is exceptional, from the uniquely impressive coffee mugs to appreciating the different Manchester Gins on hand. Another… Continue reading Welcome to Manchester Airport Group
Welcome to Royal Air Maroc
We’re very excited to announce our newest customer Royal Air Maroc. They will be using IEG VIP lounge and loyalty solutions for their airport locations in Casablanca, Marrakesh and Paris-Orly. Royal Air Maroc (AT) is Morocco’s national carrier, as well as the country’s largest airline. Royal Air Maroc, more commonly known as RAM, is headquartered… Continue reading Welcome to Royal Air Maroc