Millennials love travelling and now it is more accessible than in the past years. According to IATA reports, it is forecasted that the number of air passengers will double over the next 20 years, creating undue demands on airports. Airports and their suppliers must be quick on their delivery towards increasing personalized customer experience. Airports… Continue reading What do passengers really want?
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Top 10 most instagrammable lounges
Airports are getting crowded, your Instagram feed is getting boring, you need to escape it. As a traveller, you want a place of quiet and retreat, but you also wish for something more personal and special. What if you tried a new airport lounge and all of the spectacular services they offer? You will get… Continue reading Top 10 most instagrammable lounges
IEG protects your personal data
Discussion around General Data Protection Regulation (GDPR) started years ago and effective May 25, 2018, is when enforcement starts. With less than two months to go, many firms are not aware of the rules and severe penalties associated with non-compliance. Simply stated, any organization collecting, and processing data of EU citizens must be fully compliant. Irrespective… Continue reading IEG protects your personal data
How to win the lounge battle?
Enter the VIP lounge as the oasis in an overcrowded airport – this is what the airport lounges will make you feel. With the increasing number of global travellers for leisure and business, airports are becoming an increasingly stressful place where the journey beings. Airlines are looking for a way to relieve the stress generated… Continue reading How to win the lounge battle?
Best PaxEx
Aviation blogger, Riaan Jacob George wrote: “From offering champagne bars and spas to concierge services and VIP sections, airport lounges are no longer mofussil spaces where weary passengers rest for a few hours, but instead, are glitzy entertainment centres that reinforce an airline’s brand identity.” According to IATA, by 2035, 7.2 billion passengers will be… Continue reading Best PaxEx