A new demographic in airports, is the world ready for it?

The number of air passengers will increase greatly in the next few years and create undue demand for airports. Are the airlines and airports all over the world ready for this new target market segment? China is expected to become the largest aviation market by 2022 according to IATA. The Chinese, Indian and Indonesian markets… Continue reading A new demographic in airports, is the world ready for it?

What do passengers really want?

Millennials love travelling and now it is more accessible than in the past years. According to IATA reports, it is forecasted that the number of air passengers will double over the next 20 years, creating undue demands on airports. Airports and their suppliers must be quick on their delivery towards increasing personalized customer experience. Airports… Continue reading What do passengers really want?

IEG protects your personal data

Discussion around General Data Protection Regulation (GDPR) started years ago and effective May 25, 2018, is when enforcement starts. With less than two months to go, many firms are not aware of the rules and severe penalties associated with non-compliance. Simply stated, any organization collecting, and processing data of EU citizens must be fully compliant. Irrespective… Continue reading IEG protects your personal data

Best PaxEx

Aviation blogger, Riaan Jacob George wrote: “From offering champagne bars and spas to concierge services and VIP sections, airport lounges are no longer mofussil spaces where weary passengers rest for a few hours, but instead, are glitzy entertainment centres that reinforce an airline’s brand identity.” According to IATA, by 2035, 7.2 billion passengers will be… Continue reading Best PaxEx