Category: Uncategorized

IEG and Gunnebo partner to deliver Self-Service Contactless eGates for Lounges

IEG and Gunnebo are working together to implement contactless solutions for VIP Lounges as part of their 2021 re-opening strategy. The gates are inaugurated for VIP Lounges here in Canada. Airports have been struggling with finding the right solutions for their passengers, and how to make them feel secure and comfortable, at a minimal cost. With eGates integration, entries can… Continue reading IEG and Gunnebo partner to deliver Self-Service Contactless eGates for Lounges

Emirates – Implements the biometric path at Dubai International Airport

Emirates has launched an integrated biometric path at Dubai International airport (DXB). The contactless airport experience is now open to Emirates passengers travelling from and through Dubai. The integrated biometric path will give passengers a seamless travel journey from specific check-in to boarding gates, improving customer flow through the airport with fewer document checks and… Continue reading Emirates – Implements the biometric path at Dubai International Airport

IEG and Tascent partner to accelerate seamless travel experience

Information Engineering Group Inc (IEG), a trusted loyalty and lounge solution provider to airlines, airports, and aviation organizations, and Tascent Inc., the industry leader in intuitive biometrics, have entered into a partnership to deliver a touchless, streamlined experience for IEG’s airport lounge customers. Air travellers are increasingly returning to flying, bringing with them a set… Continue reading IEG and Tascent partner to accelerate seamless travel experience

Streamlined Airport Lounge Experience with DragonPass

IEG is announcing an exclusive common platform with DragonPass. An entry into AIMS Lounge management app gets recognized automatically. AIMS is integrated with online bookings and reservations; includes the ability to manage when passengers are accepted into the lounge or not. What do you get for your VIP Lounge? –      Streamline process to facilitate customer registration –      Free… Continue reading Streamlined Airport Lounge Experience with DragonPass

How to create a seamless journey for customers using AIMS?

Today’s travelling marketplace respects no boundary. The customer can move to other providers and competitors can poach your clients with electronic ease. So how do you maintain a loyal customer base that will ensure your long-term success while enhancing passenger experience? IEG has more than ten years of experience in developing loyalty systems for the… Continue reading How to create a seamless journey for customers using AIMS?

How to improve the passenger experience for limited mobility customers?

People are increasingly travelling more, especially during the holiday season, thus the need for a quiet retreat, away from the chaos, in an airport lounge. The holiday season also means travelling in bigger groups with friends and family, it can be tricky to avoid the queues and accommodate everyone accordingly. Children and old passengers need… Continue reading How to improve the passenger experience for limited mobility customers?

IEG releases new lounge shower solution

IEG is introducing the new in-lounge shower app. This solution will add full control to the VIP lounge and reduces waiting time for an easier passenger experience. Shower App is a multi-platform staff-facing application. It is designed to help manage your shower space within the lounge, especially during peak hours. It is a fully touch-based… Continue reading IEG releases new lounge shower solution

How to use blockchain to improve passenger experience?

Blockchain is a fascinating, new and impactful technology that we started hearing about in recent years. What is it? People usually associate blockchain technology with cryptocurrencies like bitcoin, which provides a way of transferring money anonymously without an intermediary. At its core, blockchain is a ledger that securely records transactions across a network of participants… Continue reading How to use blockchain to improve passenger experience?

Airports, time to get your automation on

Airports are increasingly investing in Automation and self-serve Kiosks. This digital transformation we see is due to the rising number of passengers and the challenges of capacity constraints. If you ever travelled in the last few years, you know that airports are always busy in the peak seasons, no one likes to wait in line… Continue reading Airports, time to get your automation on